Frequently Asked Questions
Everything you need to know about our clean beauty essentials.
Are Odele products safe for color-treated hair?
Yes, all of our products are formulated to be color-safe and sulfate-free to help maintain the vibrancy and health of your hair.
What is your shipping policy?
We offer standard shipping on all orders, with free shipping available on orders over $40. Most orders are processed within 1-2 business days.
Do you test your products on animals?
Absolutely not. Odele is proud to be a cruelty-free brand, and we do not test any of our formulas or ingredients on animals.
What is your return policy?
If you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Are your bottles recyclable?
Yes, our packaging is made with high-quality materials that are 100% recyclable. Please check your local recycling guidelines for specific instructions.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.